THE RORT · DOSSIER · TELSTRASTATUS · TRACKED
DOSSIER / ACTORCOMPANY · TELECOMMUNICATIONS

Telstra

Status Tracked

Paid more than $3 million over a Triple Zero call-centre failure; separately, ACMA sent it embargoed draft media releases on two unrelated matters, scam rules and overcharging, inviting comment on factual accuracy before publication.

First tracked
2026
Last on record
2026-10
Named in
4 articles
Across
2 cases

Named in 4 articles across 2 cases 18 connections: companies 6, mechanisms 1, regulators and bodies 5, agencies and departments 4, police 2

Key figure on file
$20 million to $24 million
The Telstra overcharging draft ACMA sent in advance of its 6 December 2023 release put the headline penalty and refund figure at $20 million; the rel… Documents ACMA released under freedom of information
4
Articles naming it
2
Cases it recurs across
18
Linked in the graph
1
Figures on file

Fig. 01 / Where this name appears

Fig. 01Source: article scan · every article naming itAs of 2026‑10Auto-assembled

Fig. 02 / On the record

  1. $20 million to $24 millionThe Telstra overcharging draft ACMA sent in advance of its 6 December 2023 release put the headline penalty and refund figure at $20 million; the release ACMA published put it at $24 million. The documents do not show who asked for the changes.Source: Documents ACMA released under freedom of informationFactual accuracy →
Fig. 02Source: figures on file for this name, each tied to the article it came fromAs of 2026‑10Auto-assembled

Fig. 03 / Named together

TelstraOptus: named together in 4 articlesOptus4The ACCC: named together in 4 articlesThe ACCC4The ACMA: named together in 4 articlesThe ACMA4Coles: named together in 2 articlesColes2Australian Clinical Labs: named together in 1 articleAustralian Clinical Labs1Cyber Security NSW: named together in 1 articleCyber Security NSW1Digital ID: named together in 1 articleDigital ID1Google: named together in 1 articleGoogle1Medibank: named together in 1 articleMedibank1NPWS: named together in 1 articleNPWS1NSW Police: named together in 1 articleNSW Police1OpenAI: named together in 1 articleOpenAI1
The 12 names most often in the same articles as Telstra. A line's weight, and the number by each name, is how many articles name both. Grey chords join the neighbours most often named together themselves (two articles or more). Circles are people and organisations, squares are mechanisms. Named together is all this shows: it is not a finding about what the relationship is.
Fig. 03Source: article scan · articles naming bothAs of 2026‑10Auto-assembled

How this page is assembled. The name, status and role are the desk's entity record. The article list, case counts, connections and the figures under On the record are read by script from the published articles that name Telstra: the desk's key figures where it declared them, otherwise figures harvested from those articles. A connection is a name that appears in the same articles; it is not a finding about the relationship. The page is rebuilt when an article is published or changed.

← THE DOCKET